JON & VICKIE BRATCHER - 2003 CHEVROLET SILVERADO LT 3500HD
Talk about exceptional customer service. When my husband first told me he wanted to drive from Ft Worth, TX to Alabama to buy a truck I kept asking why he couldn’t find anything closer. He finally convinced me that the truck he wanted was only available in Alabama and that the deal they were offering was a good one. So I agreed, we could buy this truck thinking all the time I couldn’t believe we were diving all that way just to buy a truck. I have to say we love the truck, but what really sold me on the worth of the drive was the customer service we got from Randy and Terry. I can’t begin to tell you the number of cars my husband and I have bought over the years and neither of us can remember a more pleasant or satisfying car buying experience. We walked out feeling like we got a very fair price on our trade in, we were very happy with the price of the truck we bought. Their prep of our new truck to make sure it was ready for the drive home went above and beyond. They spent the time to make sure we understood the warranty program they offered so there would be no misunderstandings later. They went over the truck in detail with us so we were happy with every inch of it. They spent a lot of time with us and we never felt rushed or like we were just a number to get in and out the door. We drove off not only happy with our new truck but feeling like we had friends in Alabama too. I would not hesitate to make the drive again if I wanted another vehicle and they had what I was looking for. I would give them a A++++ rating and tell you that they are worth the drive no matter where you live.